Feedback from resellers of cPanel Shared wanted
Hi. I'm currently on a KH VPS and couldn't be happier. I am considering reselling the shared server space and was hoping to get some feedback on what kind of server load you've experienced. How you...
View ArticleHow to create a new account
OK, I have the KHPro plan and would like to add an account. Using WHM, I select the Create A New Account menu item and get a page that will presumably allow me to do so. However, it appears that I...
View Articlee-mail forwarding question
I would like to be able to forward the e-mail that comes into one general support e-mail address and forward it out to two personal e-mail addresses. Is this possible with e-mail forwarding? Thanks!
View ArticleWhat do to if all sites go down
Disregard. It appears everybody's sites are down, including knownhost.com itself. Yikes! --- All my sites seem to be down today. I emailed technical support, but would like to know if there is anything...
View ArticleMail Server settings
I had changed my MX mail settings to try out google apps, but decided it wasn't right for me so I changed them back. Can anyone please verify that the correct (default) mail server settings under MX...
View ArticleBanning ips across all accounts
Is there a way to ban ips across all the sites under whm i.e. instead of adding them in .htaccess file for each site or using ip deny manager, is there a way to ban a list of ips globally through whm?
View ArticleUser account details
Hello all, Have a question about fields in cPanel for account information. I'm try to find out if there is any fields, or way to add fields, to store more user information about a user account....
View ArticleCustomer support
Hi, I'm thinking of becoming a reseller in a couple of months, and I wonder if anyone could help me with something. At the moment my main concern would be to do with support for my customers. I'm...
View Articlemigrating a forum to a new account
Hi, I want to move my forum on Site5 to a Knownhost account. I haven't seen a step-by-step and guide, so I'm wondering if I can get some help. From the different methods I read, I think I would like to...
View ArticleClik here to view.
Where to find cgi-bin directory?
I am really confused I am trying to install Movable Type on an account and can't find the cgi-bin directory... Here're the instructions that came with MT, anyone know where cgi-bin is? When they say...
View ArticleAnyone running Movable Type 4 on their Knownhost account?
I am just wondering if anyone installed & runs MT4 on their Knownhost account. I have been trying in the past 2-3 days with no solution. Just trying to find out if its a server thing? Thanks.
View Articlesftp not working
Greetings, I'm a new user of knownhost and can't seem to get sftp to connect on any of the accounts I've established. FTP works fine, but attempting to use sftp on port 22 results in a timeout -- the...
View ArticleClik here to view.
Copy database from old hosting to new
Hi, I want to move/copy database from my old hosting to new one, and it's a big file. Since my internet connection is too slow, what is the best and efficient option can I do for that? Note: Don't...
View ArticleRunning High Memory Usage
I have stopped using spam assasin and still show 67% of memoery used. I am not very good at understanding WHM, but would really like to settle the memory usage down a bit. Any suggestions for a...
View ArticleWordpress script run error
I have an xml sitemap generator plugin installed on my wordpress blog and whenever I run it I get this error: The last run didn't finish! Maybe you can raise the memory or time limit for PHP scripts....
View ArticleClik here to view.
Changes
First off, I want to say I LOVE the site makeover. It's beautiful. Do have one question, though..I noticed that reseller hosting is no longer being offered, and since I have a reseller account, what...
View ArticleRequirements met?
Hi, does anyone know whether the following requirements are met on Knownhost servers? ========================================= MySQL Database Server 5.0 - the server - client programs PHP 5.2...
View ArticleConfigServer Firewall?
I see in WHM a link for ConfigServer Firewall, but when I click on it nothing happens. Is CSF part of KnownHost's basic WHM setup? How do we add it to a reseller account?
View ArticleImagemagick installed by default?
Is ImageMagick installed on reseller hosting servers? How do we see it on cPanel or WHM?
View Article
